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MERITZA FAQ

Everything you want to know, all in one place.

Choose your role to find clear answers about sessions, Tutors, payments, study material, communication and learning with Meritza Classes.

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FOR STUDENTS

Questions students ask.

Everything from finding a Tutor to joining sessions, using study material and getting support.

Meritza Classes connects students with verified tutors from leading academic institutions, including IITs, AIIMS and other reputed institutes. Tutors are selected based on their academic background, subject expertise and suitability for personalised one-to-one learning.

Our core learning experience is personalised one-to-one tutoring. This allows students to interact directly with their tutor, ask questions freely and focus on the topics where they need the most support.

You can explore available tutors, choose a suitable tutor and request or book a session through the platform. If you need help finding the right tutor, you can also reach out to us for guidance.

Yes. Students can discuss and choose suitable timings with their tutor based on availability. The goal is to build a schedule that works around the student’s school, coaching and other commitments.

Meritza Classes supports a wide range of academic and competitive-preparation needs, including Physics, Chemistry, Mathematics, Biology and other school subjects, along with preparation for JEE, NEET, Boards, CUET and more.

Yes. You can connect with us for an initial counselling and academic guidance discussion to understand your requirements and explore the right learning approach.

Payments are made through the available payment options provided by Meritza Classes during the booking or enrollment process. The applicable session or learning plan details are shared before payment.

You can contact the Meritza Classes team through the support or contact options available on the website. We can help with tutor selection, scheduling, sessions, payments and other platform-related questions.

Meritza Classes connects students with verified Tutors for personalised one-to-one Tutoring & Mentorship, academic guidance and structured learning.

You are matched with a suitable Tutor based on your class, subject, goals and requirements. Sessions are conducted online at the agreed schedule.

Sessions are conducted online using the meeting link shared for the scheduled class. Join a few minutes before the session begins.

Yes. Tutor selection can be based on subject, academic background, availability and your learning requirements. Our team can also help with matching.

Yes. If a session needs to be rescheduled, the Admin team can update the date, time or Tutor and the updated schedule is reflected for the relevant users.

Approved study material shared for your account is available in the Study Material section. Material may be uploaded by a Tutor or by the Meritza Team.

Payment depends on the plan or session arrangement confirmed by Meritza Classes. The applicable amount and payment status are shown through the relevant payment flow.

Students and Tutors can communicate through the Meritza chat system. For safety and privacy, sharing personal contact details or external contact information is restricted.

You can use the Contact Us or Book Free Counselling options to reach the Meritza Team for help with matching, scheduling, payments or other questions.

Yes. You can join an online session from a compatible phone, tablet or computer with a stable internet connection.

Your upcoming sessions are shown on the Student Dashboard and in My Classes. Future Pending and Confirmed sessions are included.

Please contact the Meritza Team as soon as possible. The appropriate action depends on the reason for absence and the session's agreed policy.

Yes. Different subjects can be assigned to different Tutors when that is the best fit for your learning plan.

Supported educational files can be shared through the chat or relevant material workflow. Personal contact details should not be included in files or messages.

FOR PARENTS

Questions parents ask.

Clear answers about your child’s sessions, Tutors, payments, progress and communication.

Meritza Classes connects students with verified tutors from leading academic institutions, including IITs, AIIMS and other reputed institutes. Tutors are selected based on their academic background, subject expertise and suitability for personalised one-to-one learning.

Our core learning experience is personalised one-to-one tutoring. This allows students to interact directly with their tutor, ask questions freely and focus on the topics where they need the most support.

You can explore available tutors, choose a suitable tutor and request or book a session through the platform. If you need help finding the right tutor, you can also reach out to us for guidance.

Yes. Students can discuss and choose suitable timings with their tutor based on availability. The goal is to build a schedule that works around the student’s school, coaching and other commitments.

Meritza Classes supports a wide range of academic and competitive-preparation needs, including Physics, Chemistry, Mathematics, Biology and other school subjects, along with preparation for JEE, NEET, Boards, CUET and more.

Yes. You can connect with us for an initial counselling and academic guidance discussion to understand your requirements and explore the right learning approach.

Payments are made through the available payment options provided by Meritza Classes during the booking or enrollment process. The applicable session or learning plan details are shared before payment.

You can contact the Meritza Classes team through the support or contact options available on the website. We can help with tutor selection, scheduling, sessions, payments and other platform-related questions.

Meritza Classes connects students with verified Tutors for personalised one-to-one Tutoring & Mentorship, academic guidance and structured learning.

You are matched with a suitable Tutor based on your class, subject, goals and requirements. Sessions are conducted online at the agreed schedule.

Sessions are conducted online using the meeting link shared for the scheduled class. Join a few minutes before the session begins.

Yes. Tutor selection can be based on subject, academic background, availability and your learning requirements. Our team can also help with matching.

Yes. If a session needs to be rescheduled, the Admin team can update the date, time or Tutor and the updated schedule is reflected for the relevant users.

Approved study material shared for your account is available in the Study Material section. Material may be uploaded by a Tutor or by the Meritza Team.

Payment depends on the plan or session arrangement confirmed by Meritza Classes. The applicable amount and payment status are shown through the relevant payment flow.

Students and Tutors can communicate through the Meritza chat system. For safety and privacy, sharing personal contact details or external contact information is restricted.

You can use the Contact Us or Book Free Counselling options to reach the Meritza Team for help with matching, scheduling, payments or other questions.

Yes. The Parent Dashboard provides an overview of upcoming and completed sessions, assigned Tutors and relevant learning information.

Yes. Parent-facing areas can show the assigned Tutor's relevant academic and profile information.

Important schedule changes can be surfaced through the account notification system so you can review the updated session details.

Yes. Approved material associated with your child's learning account can be viewed through the relevant Parent or Student learning area.

Yes. Parents can contact the Meritza Team for support regarding scheduling, Tutor matching, payments and other learning-related matters.

FOR TUTORS

Questions Tutors ask.

Learn how Tutoring & Mentorship works, from registration and sessions to payments and profile management.

Meritza Classes connects students with verified tutors from leading academic institutions, including IITs, AIIMS and other reputed institutes. Tutors are selected based on their academic background, subject expertise and suitability for personalised one-to-one learning.

Our core learning experience is personalised one-to-one tutoring. This allows students to interact directly with their tutor, ask questions freely and focus on the topics where they need the most support.

You can explore available tutors, choose a suitable tutor and request or book a session through the platform. If you need help finding the right tutor, you can also reach out to us for guidance.

Yes. Students can discuss and choose suitable timings with their tutor based on availability. The goal is to build a schedule that works around the student’s school, coaching and other commitments.

Meritza Classes supports a wide range of academic and competitive-preparation needs, including Physics, Chemistry, Mathematics, Biology and other school subjects, along with preparation for JEE, NEET, Boards, CUET and more.

Yes. You can connect with us for an initial counselling and academic guidance discussion to understand your requirements and explore the right learning approach.

Payments are made through the available payment options provided by Meritza Classes during the booking or enrollment process. The applicable session or learning plan details are shared before payment.

You can contact the Meritza Classes team through the support or contact options available on the website. We can help with tutor selection, scheduling, sessions, payments and other platform-related questions.

Meritza Classes connects students with verified Tutors for personalised one-to-one Tutoring & Mentorship, academic guidance and structured learning.

You are matched with a suitable Tutor based on your class, subject, goals and requirements. Sessions are conducted online at the agreed schedule.

Sessions are conducted online using the meeting link shared for the scheduled class. Join a few minutes before the session begins.

Yes. Tutor selection can be based on subject, academic background, availability and your learning requirements. Our team can also help with matching.

Yes. If a session needs to be rescheduled, the Admin team can update the date, time or Tutor and the updated schedule is reflected for the relevant users.

Approved study material shared for your account is available in the Study Material section. Material may be uploaded by a Tutor or by the Meritza Team.

Payment depends on the plan or session arrangement confirmed by Meritza Classes. The applicable amount and payment status are shown through the relevant payment flow.

Students and Tutors can communicate through the Meritza chat system. For safety and privacy, sharing personal contact details or external contact information is restricted.

You can use the Contact Us or Book Free Counselling options to reach the Meritza Team for help with matching, scheduling, payments or other questions.

Register through the Become a Tutor process and provide your academic, teaching and profile information. Your application is reviewed before activation.

You can be assigned sessions after your Tutor profile has been approved and your status is Active.

Yes. Your profile information can be updated through your account, while certain information may also be reviewed or updated by the Meritza Admin team.

Admin can create session plans based on student requirements, selected days, subjects, Tutor availability and the agreed schedule.

Completed sessions and their payment status are tracked in the Tutor Payment Summary. The Admin team manages the applicable payout process.

Still need a little help?

Our team can help you find the right next step.

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