Last Updated: June 2026
Meritza Classes ("Meritza Classes", "Platform", "we", "our", or "us") is committed to maintaining a safe, secure, respectful, and child-friendly learning environment.
As many users of the Platform are minors, child safety is a fundamental priority in all Platform operations.
This Child Safety Policy establishes the standards, responsibilities, safeguards, reporting mechanisms, and enforcement procedures designed to protect children participating in Platform services.
This Policy applies to:
This Policy supplements the Terms & Conditions, Mentor Agreement, Student Agreement, Community Guidelines, Privacy Policy, and all other Platform policies.
Meritza Classes maintains a zero-tolerance policy toward:
Protecting children takes priority over commercial, operational, or business considerations.
For purposes of this Policy, a child refers to any individual below eighteen (18) years of age.
Additional protections may apply where required by applicable law.
All Platform participants must:
All interactions involving children must remain educational, professional, and appropriate.
Mentors and Platform representatives shall:
Mentorship relationships must never be used for personal, social, romantic, financial, or inappropriate purposes.
The following conduct is strictly prohibited:
Any attempt to exploit, manipulate, abuse, or endanger a child.
Any conduct intended to build inappropriate emotional dependency, trust, secrecy, or influence over a child.
Including verbal, emotional, psychological, discriminatory, or sexual harassment.
Including:
Any threatening, coercive, manipulative, or abusive behavior.
Retaliating against individuals who report concerns.
Any such conduct may result in immediate removal from the Platform.
To enhance child safety, mentors, students, and parents shall not exchange:
All communications relating to Platform services should occur through approved channels.
Unauthorized contact sharing may be treated as a child-safety concern.
Mentors shall not initiate or encourage private off-platform communications with students.
Students and parents shall not request private communication arrangements with mentors.
Any attempt to move communications outside approved Platform systems may result in investigation.
Children's privacy must be respected at all times.
Users shall not:
Unauthorized recording or distribution may result in immediate disciplinary action.
Parents and guardians are encouraged to:
For minor students, parents remain important partners in maintaining a safe environment.
Users should immediately report:
Reports may be submitted through official support channels.
Meritza Classes encourages prompt reporting even where concerns are uncertain.
Meritza Classes reserves the right to:
All users agree to cooperate fully with child safety investigations.
Failure to cooperate may result in Platform restrictions.
Where child safety concerns arise, Meritza Classes may immediately:
Such actions may occur before a final determination is made.
Protection of children shall take priority.
Where required by law or reasonably necessary to protect children, Meritza Classes reserves the right to:
Nothing in this Policy limits the Platform's ability to cooperate with lawful investigations.
Users should act in good faith when reporting concerns.
Knowingly false, malicious, fraudulent, or retaliatory reports may themselves constitute policy violations.
However, good-faith reports will not be penalized merely because allegations are ultimately unsubstantiated.
Meritza Classes will make reasonable efforts to protect the confidentiality of child safety reports.
However, confidentiality cannot be guaranteed where:
Meritza Classes may provide:
To mentors, students, parents, and Platform personnel.
Participation in such initiatives may be mandatory where determined necessary by the Platform.
Violations of this Policy may result in:
The severity of enforcement shall depend on the nature and seriousness of the violation.
While Meritza Classes implements reasonable child-safety measures, no online platform can eliminate all risks.
Parents and guardians acknowledge that:
Nothing in this section limits the Platform's commitment to child protection.
Meritza Classes reserves the right to amend, revise, replace, or update this Policy at any time.
Updated versions become effective upon publication unless otherwise stated.
Continued use of the Platform constitutes acceptance of revised versions.
Any dispute relating to this Policy shall be governed by the dispute resolution provisions contained in the Meritza Classes Terms & Conditions.
Parties agree to first attempt good-faith resolution before initiating arbitration proceedings.
This Policy shall be governed by and construed in accordance with the laws of India.
Subject to applicable arbitration provisions, courts located in Delhi, India shall have exclusive jurisdiction.
Email: support@meritzaclasses.com
Phone: +91 9906893883
For child safety concerns, urgent reports, or policy-related questions, users may contact us through the above channels.
By using the Platform, participating in mentorship activities, or interacting with Platform users, participants acknowledge that:
Meritza Classes is committed to providing a safe, respectful, and supportive educational environment for every child.